Privacy policy

drmertensrotselaar.be is a website of Dr. Christian Mertens bv.

Dr. Christian Mertens bv attaches great importance to the protection of your personal data and privacy. Dr. Christian Mertens bv respects the new European law on the processing of personal data GDPR (General Data Protection Regulation).

By using this website and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.

Dr. Christian Mertens bv is responsible for the processing of your personal data. If you have any questions about the use of your personal data and/or this Privacy Policy, please use the following contact details:

Address: Paternosterstraat 88, 3110 Rotselaar – Belgium
Phone: +32 (0) 16 581 044
Email: mertenschristian@skynet.be
CBE: BE 0817700102

PERSONAL DATA PROCESSED

When using our website, Dr. Christian Mertens bv only anonymized information. This includes your IP address and information automatically stored by cookies and other session tools (see below).

However, when you send an email to one of the addresses listed on our website or fill out an online form on our website, Dr. Christian Mertens bv processes a number of personal data, such as your e-mail address or other data that you have provided us spontaneously.

WHY WE NEED DATA

Dr. Christian Mertens bv processes the above-mentioned personal data for the following purposes:

• to contact you by phone, email or post if you request it
• to evaluate and improve our website and services

In addition, Dr. Christian Mertens bv use your personal data in the context of the contractual relationship that is established with you as a result of your request for care and treatment:

• to provide you with medical care (prevention, diagnosis and treatment)
• for the financial settlement of the consultation and its accounting treatment
• for scientific research, including within the framework of public health
• to comply with legal obligations (public health, health insurance fund, OCMW)

SHARE WITH OTHERS

Dr. Christian Mertens bv treats your data as confidential information and is subject to professional secrecy (or duty of confidentiality).

Dr. Christian Mertens bv will not pass this information on to third parties, unless this is legally required or permitted. For example, the required data can be passed on to your insurance company, health insurance fund or the OCMW, as well as to other care providers or doctors with whom you have a treatment relationship.

AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, general visitor data is kept, including the IP address of your computer and the pages you visited. This data is used for analyzes of visitor and click behavior on the website so that we can improve the functioning of our website and provide you with a better service. This data is anonymized as much as possible and is not provided to third parties.

USE OF COOKIES

During a visit to the site, ‘cookies’ may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine. These cookies make it easier to visit the website and speed up your future visits. They are used, among other things, to personalize the website according to your preferences and ensure that you do not always receive the same information or have to re-enter your details when you visit our website.

You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

HOW LONG WE KEEP DATA

Dr. Christian Mertens bv does not store the data that do not belong to your medical file for longer than is strictly necessary to realize the purposes for which they are collected. Automatically collected information will not be kept for more than one year

According to legal guidelines, your medical file must be kept for 30 years after your last consultation.

ACCESS, ADAPT OR DELETE DATA

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to mertenschristian@skynet.be Dr. Christian Mertens bv will respond to your request as soon as possible, but within four weeks.

SECURITY

Dr. Christian Mertens bv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of Dr. Christian Mertens bv uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.

If you have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of Dr. Christian Mertens bv collected personal data, please contact us at mertenschristian@skynet.be.